Proud to be protecting the Fylde Coast since 1997

Gardiner Fire & Security Alarms Ltd, provide professional and reliable burglar and fire alarm installation and maintenance services to Blackpool, Lytham St Anne’s, Fleetwood, Kirkham, Wesham, Fylde, Poulton-le-Fylde and surrounding areas

About Us

We are accredited by the SSAIB (Security Systems & Alarms Inspectorate Board)

Simon Gardiner the owner of Gardiner Alarm & Electrical Services along with other local companies that were involved with alarms received an invitation by Lancashire Police who were holding a conference to encourage alarm companies in the Fylde to join the force’s register to give people in the area more choice and a professional service.

To join the forces register, a company must be fully insured (including failure to operate insurance), must have fully security screened engineers, must hold membership to UKAS accredited inspectorate, must sign up to the Association of Police Officers (ACPO) and the Association of British Insurance (ABI) security system policy.

Later that same year, Simon Gardiner Alarm & Electrical Services gained accreditation from the SSAIB (Security Systems & Alarms Inspectorate Board) and is still regularly inspected. www.ssaib.org

We are members of the FSA (Fire & Security Association) specialist division of the ECA

After gaining accreditation from the SSAIB and seeing how, with the right support and understanding of regulations and legislation, he could benefit his customers and his company, Simon approached the ECA (Electrical Contractors Association).

Simon decided to specialise in alarm related work and due to his experience and qualifications he was invited to join the ECA’s specialist division, the FSA (Fire & Security Association), of which we are still members, enabling the company to certify all its own Fire Alarm related work.

www.fireandsecurityassociation.co.uk

Gardiner Fire & Security Alarms have Electrotechnical Certification for proof of competence for the following

Installation Electrician: (JIB Approved Electrician)

Emergency & Security Systems: Design / Installation / Commission / Maintenance

Fire Detection & Alarm Systems: Design / Installation / Commissioning / Maintenance

Many local electrical contractors have arrangements with Gardiner Alarms to carry out work on their behalf as we can efficiently trace and repair faults, certify work as required by Insurance Companies and Local Fire Authorities to high standards.
Gardiner Fire & Security are not only insured for public liability and employer’s liability but also wrongful advice and failure to operate insurance for your protection.
All staff at Gardiner Fire & Security Alarms work in a professional manner and have been security screened with the requirements of BS 7858.

Gardiner Fire & Security are members of the Government endorsed TrustMark scheme, as described below for your protection www.trustmark.org.uk

What makes selecting TrustMark tradesmen so worthwhile?

  1. A firm’s technical skills have been independently checked through regular on-site inspections, as well as checks on their trading record and financial status;
  2. Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care;
  3. The approved scheme operator has checked and will continue to monitor the firm’s quality of work, trading practices and customer satisfaction;
  4. Firms are able to offer an Insurance Backed Warranty;
  5. Deposit Protection Insurance is available for consumers in the event a firm should cease trading;
  6. Firms will be able to tell you about any building regulations you must comply with and may also be able to provide appropriate certificates;
  7. If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help resolve the issue;
  8. The scheme is fully supported by Government, the building industry and consumer protection groups.
  9. All of these checks will give you – Peace of Mind

If a firm displays our TrustMark logo you know that we have approved and inspected the firm through one of our scheme operators and found that the firm meets the required Government endorsed criteria as described above. Find out more on how to avoid rogue traders.

Gardiner Fire & Security alarms are members of the Lancashire County Council Trading Standards Safe Trader Scheme as described below.

Safe Trader Scheme

The Safe Trader Scheme aims to help people in Lancashire find traders for property repairs, home improvements and domestic services such as cleaning and laundry.

GARDINER FIRE & SECURITY ALARMS – TERMS & CONDITIONS

Definitions
The ‘Company’ shall mean Gardiner Fire and Security Alarms Ltd of 317 St Anne’s Rd, Blackpool, Lancashire, FY4 2EE. The ‘Customer’ shall mean any individual acting as a business or body corporate. These Terms and conditions do not apply to Consumer transactions.
The ‘Price’ shall mean the monetary value of any or all invoices legally submitted whether within a termination period, or not.
‘Completion’ shall mean ‘The cessation of work and the issuance of the appropriate Certificate, namely relevant certificate, maintenance report or invoice. ‘Property’ shall mean goods, items of equipment and any intellectual rights that form part or all of the installation.
‘Installation’ shall mean the works/ goods or services delivered to the customer, in accordance with these terms, at the customer’s premises or instructed location.

GENERAL
Quotations and estimates are made, and all orders accepted, subject to these terms and following conditions. Unless the company accepts in writing any terms of the customer, they are here-by excluded from any Agreement between the customer and company. Nothing in these terms and conditions shall be construed as diminishing the customer’s statutory rights or entitlements.

QUOTATION and ESTIMATES
Quotations and Estimates are made at known current prices and are open for acceptance within 90 days from the date of the quotation, after which the company exclusively reserves the right to amend, rescind or adjust any or all constituent parts of the offer.

PASSING OF TITLE & RISK
At the time of delivery or installation of the property, risk shall pass to the customer. The customer shall insure the property and indemnify the company for any losses suffered to the property and be solely responsible for their custody and maintenance as if they were the owner. Title in the property is retained by the company until such time that they are paid for in full and the company reserves the right to access the premises to recover its property, at any time, until full payment is received.

REPRESENTATION
No statement, description, information, warranty of condition or recommendation (contained in any catalogue, price list, advertisement, or communication) made orally or in writing by any agent or employee of the company, shall be construed to enlarge, vary or override (in any way) any conditions of this Agreement unless it is in writing and signed by the representative of the company who had initially bound the company into this Agreement with the customer.

TERMS OF PAYMENT
(A) Unless otherwise stated by the company in writing, payment of the price together with VAT (where applicable) shall be made by the customer on the day of completion. For the avoidance of doubt the company accepts cash, cheque or bank transfer as means of payment.
(B) Without prejudice to any other rights the company may have, the company reserves the right to charge interest at 4% above the then current HSBC Bank base rate on any overdue payment. Compensation, for late payment, is chargeable in accordance with the provisions of the Late Payment of Commercial Debts (Interest) Act.

BRITISH STANDARDS
Unless otherwise specifically stated / or a none contract repair to an existing system, the system will comply with relevant sections of British / European Standards and will be designed supplied and installed using all reasonable skill and care that may be expected of an experienced Fire and Security Company, and nothing else.

INSTALLATION
Unless otherwise stated in writing, the company shall not be liable for any cost for any redecoration or reinstatement required as a consequence of the installation. The company shall not be liable for damage of, or the cost of relaying or rectification to, carpets or floor coverings, or any breakage or any other damage however so caused, saving its negligence, in the course of such work. The company reserves the right at any time to use SUBCONTRACT LABOUR for the installation of alarm systems. The company acknowledges its full responsibility and duty of care to the customer, under this Agreement, for the performance of their work.

GUARANTEE
The company guarantees, for one year from the date of completion, that it shall carry out the repair, rectification or replacement of any parts found to be defective (in this period) free of charge provided a) payment of the contract price was made in full and in accordance with these terms and b) that the system was maintained in the correct manner and at the correct intervals and to the applicable standards by Gardiner Fire & Security Alarms. The company further excludes any warranty for defects or faults where there is evidence of any wilful neglect or deliberate tampering or any act by any person (other than company employees or representatives) which has caused the property to perform to a standard less than practically desirable. Where the property has been subjected to a peril, normally insured under a building policy insurance of either contents or structure, the costs of rectification will be born by the customer if the damage is as a result of the usual insured perils.

TERMS OF MAINTENANCE AGREEMENT

SERVICE ONLY FIRE ALARM MAINTENANCE
(A) Full test over a 12 month period to include two pre-booked service only visits per annum
(B) All calls other than that of the pre booked service visit(s) and repairs under guarantee will be chargeable, with an initial minimum charge for the first hour including travel time and our hourly thereafter.

SERVICE ONLY SECURITY ALARM MAINTENANCE
(A) Security Alarm Systems will be serviced on an annual basis to include one pre-booked service visit per annum
(B) All calls other than that of the pre booked service visit(s) and repairs under guarantee will be chargeable, with an initial minimum charge for the first hour including travel time and our hourly thereafter.

PERIOD OF AGREEMENT
(A) Audible only alarm system (one year from the completion date and continuing thereafter until determined as below).
(B) All other systems (three years from date of completion and continuing thereafter as determined below).

TERMINATION OF AGREEMENT
The agreement may be terminated by either party by the serving of a written notice, within a calendar month of the anniversary date of completion. Either party must give three months notice of its intention to cancel the agreement and agrees to pay ‘The Price’ (in accordance with the above Terms). In the event of termination of the agreement, the company reserves the right to notify (as it may be legally or morally obliged so to do)
to inform any appropriate authority or third party (such having interest in the continuing use of the system) of such termination.

CUSTOMER OBLIGATION: The Customer Agrees to:
(A) Pay ‘The Price’ as set out in the invoice .
(B) To pay for necessary repairs and replacements to the installation, unless the company agrees these are covered by guarantees or extended guarantees as provided by the maintenance contract.
(C) To notify the company immediately any defect appears in the system and permit the company to take whatever reasonable steps are, in its opinion, necessary to remedy any such defect.
(D) To pay the extra cost of any extra visit, in the event of the company’s representative being unable to gain access to any part of the system on a routine maintenance visit.
(E) Submit any claims against the company, in writing, within 30 days of the occurrence, and with sufficient details to allow the company to inspect and respond in a timely manner.

PRIVACY NOTICE
We are Gardiner Fire & Security Alarms Ltd. (Company registration number 10676322) (“we”, “us”, “our”, or “GFSA Ltd”). Our registered office is at 150a Preston Old Road, Blackpool, Lancashire, FY3 9QP.

We are committed to safeguarding your privacy. This policy sets out the basis on which any personal data we collect on you, or you provide to use will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

GFSA Ltd is a “data controller” which means that we are responsible for deciding how we hold and use personal information about you. We are required- under data protection legislation – to notify you of the information contained in this privacy notice. It is important that you read this notice – together with any other privacy notices we may provide on specific occasions when we are collecting or processing personal information about you – so that you are aware of how and why we are using such information.

What information do we collect?
We collect your personal data because it is necessary, in relation to taking steps to enter into a contract with you, including, but not limited to, the design – installation – maintenance of your Security Alarm – Fire Alarm – Emergency Lighting.

We may collect and store the following kinds of data about you.

• Information you give us: This is information about you that you give us in corresponding by phone, e-mail, on site when filling in documents, using our website or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information. This information will only be used for the purpose indicated and will be held in a secure manner. It will not be used for any other purpose without your permission, and will not be kept for longer than necessary. If you are concerned about providing your personal information please contact us and we will arrange alternative means for you to provide this information.

How do we use your personal data?
We may use your personal data to:

• carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products and services you request from us

• provide you with information about other goods and services that we offer, which are similar to those that you have with us or have inquired about.

• send statements and invoices to you and collect payments from you

• comply with our statutory and regulatory obligations

•Deal with enquiries and complaints made by you relating to our services

• Issue third party Certificates

Disclosing your personal data to others

We will not share your personal data with others, unless:

• we are under a duty to disclose or share your personal details in order to comply with any legal obligation, or in order to enforce or apply our rules.

• our business enters into a joint venture with, or is sold to or merged with, another business. We may then share your personal details with our new business partners or owners.

• we are third party accredited and regularly inspected and may share your details for official inspection purposes to assess our work and procedures only www.ssaib.org

• For alarm systems which require monitoring, this will be carried out by an approved third party and you will be asked at the time to supply names, telephone numbers and passwords www.aim-monitoring.co.uk

• For alarm systems which require monitoring with Police response, we will supply your details as required by the NPCC (National Police Chiefs Council) security systems policy document. www.lancashire.police.uk

Where relevant, we will require that third parties follow our data protection and privacy policies and we will require that such third parties do not use your personal details for their own business purposes, without your prior consent.

How long do we keep your data for?

Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Your rights

Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at 317 St Anne’s Road, Blackpool, Lancashire, FY4 2EE, or email simon@gardineralarms.co.uk

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Your right to complain

If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner’s Officer (ICO).

The ICO can be contacted by telephone on 0303 123 113 – Monday to Friday, between 9am and 5pm – or by email at casework@ico.org.uk. You can also visit the ICO’s website by following this link: https://ico.org.uk/.

Security

GFSA Ltd has security measures in place to protect the loss, misuse, and alteration of the information under our control.
In addition, we limit access to your personal information to those employees, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

Contacting us
If you have any questions about this privacy notice, data protection issues generally, or if you have any comments about the accuracy of information on this site please contact GFSA Ltd on  01253 343685 or  simon@gardineralarms.co.uk or by visiting www.gardineralarms.co.uk

Changes to our privacy policy
We keep our privacy policy under regular review and any updates are posted on our site. This privacy policy was last updated on 3rd April 2018.

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If a firm displays the TrustMark logo you know that they have been approved and inspected  through a scheme of operators and they have been found to meet the required Government endorsed criteria as described above.

If you are looking for Burglar and Fire Alarm specialists covering Blackpool, Lytham St Annes and Poulton-le-Fylde then contact us today on 01253 343685.